CMST 3756 - Interviewing: Interviewing

This introduction to the theory and practice of qualitative interviewing shows researchers how to: design research based on interview data; stimulate conversation; absorb what is being said; and stimulate, analyze and present an informed description of the data. The authors emphasize the importance of cultural, contextual and personal influences on the sharing and unveiling of meaning. They also link qualitative interviewing techniques with theories of how people communicate meaning.

Interviewing is an essential tool in qualitative research and this introduction to interviewing outlines both the theoretical underpinnings and the practical aspects of the process. After examining the role of the interview in the research process, Steinar Kvale considers some of the key philosophical issues relating to interviewing: the interview as conversation, hermeneutics, phenomenology, concerns about ethics as well as validity, and postmodernism. Having established this framework, the author then analyzes the seven stages of the interview process - from designing a study to writing it up.

This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be understood as products of the contingencies of the interview situation, and not, as is usually assumed, the unmediated expressions of respondents' real opinions.

The essays in this anthology represent, in the broadest sense, an interpretive perspective of inquiry that has flourished in oral history for the past 15 years. This perspective considers oral history interviews as subjective, socially constructed and emergent events; that is, understanding, interpretation, and meaning of lived experience are interactively constructed. The impetus for this volume was the editor's fascination with the multifaceted complexity of the oral history interview method coupled with the belief that, despite many books that address methodological issues, no single work takes as its focus those complex, interactive processes which constitute the oral history interview. The editors' purpose in developing this anthology, therefore, was to provide a variety of essays which taken together address the possibilities and constraints inherent in oral history interviewing.

Interviews are increasingly a core part of life in commerce, the professions and in higher education, yet few people are aware of the many skills needed to be a good interviewer. This volume is a guide for all those looking to improve their interviewing skills, whether they are experienced professionals or beginners.