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Department of Veteran Affairs LogoDepartment of Veteran Affairs: Mission: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America's veterans.

Administrations: National Cemetery AdministrationVeterans Benefits AdministrationVeterans Health Administration

Offices: Advisory Committee Management OfficeBoard of Veterans' Appeals ♦ Center for Faith & Opportunity Initiative ♦ Center for Minority Veterans ♦ Center for Women Veterans ♦ Office of Accountability & Whistleblower Protection ♦ Office of Acquisitions, Logistics & Construction Office of Congressional & Legislative Affairs ♦ Office of Employment Discrimination Complaint Adjudication ♦ Office of Enterprise Integration ♦ Office of General Counsel ♦ Office of Human Resources & Administration ♦ Office of Information & Technology ♦ Office of Inspector GeneralOffice of ManagementOffice of Operations, Security & Preparedness ♦ Office of Public & Intergovernmental Affairs ♦ Office of Regulation Policy & Management ♦ Office of Small & Disadvantaged Business Utilization ♦ Office of Survivors AssistanceSecretary's Center for Strategic Partnerships Veterans Experience Office

Topics: Burials & Memorials Careers & Unemployment Disability  Education & Training Family Member Benefits Health Care Housing Assistance Life Insurance Pension Records Service Member Benefits

VA's Open Data Portal: Open Data is an initiative that seeks to advance government transparency and promote innovation by making data accessible to the public. Using machine-readable data that the public can access, use, and share, Federal agencies can promote a more open and efficient government, identify creative solutions that can address existing challenges, and spur economic growth.

National Center for Veterans Analysis & Statistics: Develops statistical analyses and reports on a broad range of topics, operates VA’s data and statistics Web portal to disseminate Veteran data and statistics, and develops estimates and projections on Veteran populations. Department of Veterans Affairs


National Cemetery Administration: NCA provides burial and memorial benefits for Veterans and their eligible family members, and maintains national cemeteries as national shrines, sacred to the honor and memory of those interred or memorialized there. The VA provides compassionate, professional services to ease families through the loss of their loved one.

Resources: Schedule a BurialFind a Cemetery Grave Locator Assisting Families with Burial  VideosPress Room Pre-Need Burial Eligibility  Obtaining Military Records & Medals VA Forms


Veterans Health Administration: VHA is the largest integrated health care system in the U.S., providing care at 1,255 health care facilities, including 170 VA Medical Centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program.

Benefits: Health BenefitsConditions & Treatments

Wellness Programs: MyHealtheVetNutritionQuitting SmokingVaccines & ImmunizationsFlu VaccinationPrevention/WellnessPublic HealthWeight Management (MOVE!)

Locations: Hospitals & ClinicsVet CentersVeterans Canteen Services

Special Groups: Caregivers ♦ Combat Veterans & Their Families (Readjustment Counseling War Related Illness & Injury Study Center) Homeless Veterans Returning Service Members Rural Veterans Seniors & Aging Veterans Volunteers Women Veterans

Research: Office of Research & DevelopmentORD ServicesORD ProgramsORD Policies & GuidanceTopic PagesVA Research in Action


Advisory Committee Management Office: ACMO mission is to provide guidance and support to the VA Federal advisory committees. Federal advisory committees are a key component of VA’s overall strategy to achieve stakeholder and public engagement in its efforts and commitment to serve Veterans, their families, and Survivors.  The Federal Advisory Committee Act (P. L. 92-463) provides a mechanism for a advisory committees to operate as another component of the “people’s voice” in our democratic form of government.


Board of Veterans' Appeals: The Board’s mission is to conduct hearings and decide appeals properly before the Board in a timely manner.

Resources: Appeals MetricsCustomer Service Chairman's Annual Reports to Congress Military Spouse Employment FAQs VA Forms Board Hearings* Search Decisions


Center for Faith & Opportunity Initiative: CFOI is an office located in the Office of Public & Intergovernmental Affairs. Mission is to engage, educate and inform faith-based, community, and non-profit organizations about the VA tools and resources that will equip them to better serve the Veterans, their families, survivors, caregivers, and other beneficiaries within their organizations.

Resources: Partnerships & Collaboration InitiativesFederal Centers of FaithResource CenterFAQs

Critical Resources: Suicide PreventionHomelessnessVeterans Crisis Line


Center for Minority Veterans: VA model for inter-and intra-agency co-operation, to ensure all veterans receive equal service regardless of race, origin, religion, or gender. Assists VA in executing its mission in the most equitable, efficient and humane way possible.

Resources: The Voice - Quarterly NewsletterVirtual CMV Corner Research Advisory Committee Minority Veterans Programs Coordinators Calendar of Events National Minority Veterans Summits Partners


Center for Women Veterans: Established by Congress in November 1994 by Public Law (P.L.) 103-446.

  • To monitor and coordinate VA’s administration of health care and benefits services, and programs for women Veterans.
  • To serve as an advocate for a cultural transformation (both within VA and in the general public) in recognizing the service and contributions of women Veterans and women in the military.
  • To raise awareness of the responsibility to treat women Veterans with dignity and respect.

Resources: Inside the Center for Women VeteransCWV Leadership & StaffVA Women Veterans Book CornerWomen Veterans' Mental HealthResources for Women VeteransResearch & ReportsNewsFAQsEventsAdvisory Committee


Office of Accountability & Whistleblower Protection: OAWP is committed to ensuring accountability within the VA:

  • Receives and investigates:
    • allegations of misconduct and poor performance against VA senior leaders,
    • allegations of whistleblower retaliation against VA supervisors.
  • Receives whistleblower disclosures from VA employees and applicants for VA employment, and if they do not involve whistleblower retaliation or senior leader misconduct or poor performance, refer it for investigation within VA while OAWP monitors the investigation.
  • Responsible for tracking and confirming VA’s implementation of recommendations from audits and investigations carried out by VA’s Office of Inspector General, VA’s Office of the Medical Inspector, the U.S. Office of Special Counsel, and the U.S. Government Accountability Office.

Resources: OAWP Public Law 115-41Earning Your Trust Whistleblower Rights & Protections Training How to Make a Disclosure to OAWP Prohibited Personnel Practices


Office of Acquisitions, Logistics & Construction: OALC is a multifunctional organization responsible for directing the acquisition, logistics, construction, and leasing functions within the VA. OALC has two fundamental roles. First, it has an operational role to provide acquisition, logistics, construction, and leasing support to the Department’s administrations and staff offices so they can accomplish their missions. Second, it has oversight responsibility on behalf of the Secretary to ensure VA complies with laws, policies, and directions from executive branch partners, such as the Office of Management and Budget, Department of Treasury, General Services Administration, Government Accountability Office, and Congress.


Office of Congressional & Legislative Affairs: OCLA is the focal point for VA management and coordination of all matters involving Congress. Assistance to Members of Congress and their staff is available through offices located at the Department of Veterans Affairs Central Office and on Capitol Hill.


Office of Employment Discrimination Complaint Adjudication: OEDCA is an independent VA adjudicatory authority created by Congress. Established in February 1998, OEDCA’s mission is to objectively review the merits of employment discrimination claims filed by present and former VA employees and non-agency applicants for employment.

Resources: Office of Resolution ManagementOffice of Diversity & Inclusion Merit Systems Protection Board EEOC/Office of Federal Operations


Office of Enterprise Integration: OEI’s mission is to orchestrate and lead the continuous improvement of Veterans and employee experience through effective enterprise integration of people, processes, technology; innovations; and maturing organizational management capabilities.

Resources: Planning & Performance ManagementData Governance & Analytics Policy & Interagency Collaboration VA Innovation Center Modernization VA MISSION Act


Office of General Counsel: Mission of the OGC is to identify and meet the legal needs of the VA. Its primary objective is to ensure the just and faithful execution of the laws, regulations and policies that the Secretary has responsibility for administering, and by so doing enable the Department to accomplish its mission of service to our Nation's veterans. Issues written legal opinions having precedential effect in adjudications and appeals involving veterans' benefits under laws administered by VA. The General Counsel's interpretations on legal matters, contained in such opinions, are conclusive as to all VA officials and employees not only in the matter at issue but also in future adjudications and appeals, in the absence of a change in controlling statute or regulation, Court decision, or a superseding written legal opinion of the General Counsel.  VA provides these opinions in order to give the public notice of those interpretations of the General Counsel that must be followed in future benefit matters and to assist veterans' benefit claimants and their representatives in the prosecution of benefit claim.  Another major professional responsibility within the Office of General Counsel is administration of claims arising under the Federal Tort Claims Act (FTCA).

Resources: Administrative InvestigationsAccreditation Chief Counsels in the Districts Claims Under the FTCA Gifts to VA HIPAA Information Legal Help for Veterans Precedent Opinions Privacy Act System of Records OGC Opportunities VA Medical Care Recovery 38 U.S.C. § 3683 Waiver Requests Approved 38 U.S.C. § 3683 Waivers


Office of Human Resources & Administration/Operations, Security & Preparedness: HRA/OSP sets the strategic direction and articulates the vision that places the VA Human Resources community at the very cornerstone of the VA mission of care and service to the Nation’s Veterans and their families. VA service begins with VA people, and HRA/OSP works to ensure that VA is positioned and resourced to hire, develop, and retain a world-class workforce in service to our Veterans. HRA/OSP champions quality VA work life with Veterans employment programs, innovative training, human resources management, robust diversity and inclusion programs, proactive conflict resolution, worker safety and wellness, building management, positive labor/management partnerships, and structured management of investment projects. HRA/OSP scope and reach touches every member of the VA workforce: from hire to retire.

Resources: Veterans Employment Service OfficeOffice of the Chief Human Capital OfficerOffice of Resolution ManagementOffice of Labor-Management RelationsOffice of Diversity & InclusionOffice of AdministrationHuman Capital Services CenterTMS Resources24x7 eLearningBuilding DiversityI CARE Core ValuesInternshipsPathways at VANational Diversity Internship ProgramWorkforce Recruitment ProgramTrainingVeterans Employment


Office of Information & Technology: OIT recruits, develops, and sustains a 16,000+ team of employees and contractors who use their talents and backgrounds to deliver technologies and services that improve the Veteran experience. The motivation to serve drives each employee to identify areas for improvement, to become change agents, and to transform OIT into a lean, agile, Veteran-focused enterprise.


Office of Inspector General: Mission: To serve veterans and the public by conducting effective oversight of the programs and operations of the Department of Veterans Affairs (VA) through independent audits, inspections, reviews, and investigations. Vision: To be recognized as an independent and fair voice for veterans and their families that makes meaningful improvements to VA programs and services, while being responsive to the concerns of veteransservice organizations, Congress, VA employees, and the public.

Resources: Strategic PlanPublicationsSearch ReportsReport & Recommendation DashboardMedia


Office of Management: OM is responsible for directing the Department’s budgetary, financial, capital asset management, and business oversight functions as well as corporate analysis and evaluation.  OM has two primary roles — operational, in support of the Department’s Administrations and Staff Offices so they can accomplish their missions; and stewardship, to ensure for the Secretary VA’s compliance with laws, policies, and directions from external organizations such as OMB, Treasury, GSA, GAO and Congress.

OM is comprised of the following five major organizational elements:


Office of Operations, Security & Preparedness: OSP coordinates VA's emergency management, preparedness, personal identity verification, physical security, personnel security and suitability, police services and law enforcement activities to ensure the Department can continue to perform the mission essential functions under all circumstances across the spectrum of threats. OSP directs and provides oversight for VA’s overall operations for planning, response, and security and law enforcement programs in support of the National Response Framework, Homeland Security Presidential Directive 12, and other related Executive Orders and Federal regulations.

Resources: PIV Card InformationOffice of Security & Law Enforcement Office of Emergency Management Office of Resource Management Office of Identity, Credential & Access Management


Office of Public & Intergovernmental Affairs: OPIA's mission is to completely change the way the VA talks to Vets and the media. They want to make sure that they are getting the right message to the right Veteran at the right time. They focus on creative and innovative ways to connect with Vets, the media and other stakeholders.

Resources: Speeches Transparency Intergovernmental Affairs National Programs & Special Events Homeless Veterans Initiative Publications


Office of Regulation Policy & Management: Goals: Make VA's rulemaking more responsive, visible and predicatable. The office has a two-fold mission: First, to provide centralized management and control for the formulation and control of all VA regulations. Second, to provide a Secretary-level focal point for the comprehensive review, reorganization and rewrite of VA's existing regulations. The first of these efforts is the comprehensive reorganization and rewrite of VA's Compensation and Pension Regulations.

VA Regulations & Related Materials: Access to VA Regulations ♦ VA Regulations Published from FY 2004 through Fiscal Year to Date ♦ Regulations Management ♦ Regulation Rewrite Project ♦

Public Input to VA on Regulations & Significant Guidance Documents: Comment on Current VA Regulations That Should Be Modified, Streamlined, Expanded or Repealed A Plan for Periodic Review of Existing Regulations* Periodic Review Status Report* Comment on VA Significant Guidance Documents


Office of Small & Disadvantaged Business Utilization: OSDBU mission is to enable Veterans to gain access to economic opportunity by leveraging the federal procurement system and expanding participation of procurement-ready small businesses. Mission will be achieved by changing how Veteran-owned and other small business concerns, that are procurement-ready, gain access to economic opportunities. Current transformation efforts will increase awareness, reduce risk, enhance access, improve procurement mechanisms, and promote better performance in meeting small business goals.

Resources: Fact SheetsMedia Library Education & Training Verification Assistance Counselors Small Business Liaisons Doing Business with VA Federal OSDBU Council VA Forecast of Contracting Opportunities FAQs


Office of Survivors Assistance: OSA was stablished by Public Law 110-389, Title II, Section 222, in October 2008, to serve as a resource regarding all benefits and services furnished by the Department to Survivors and Dependents of deceased Veterans and members of the Armed Forces. OSA also serves as a principal advisor to the Secretary of Veterans Affairs and promotes the use of VA benefits, programs and services to survivors.

Resources: Application Forms & InformationFuneral Resources Bereavement Counseling Survivor Hiring Preference OSA Outreach Volunteer Opportunities FAQs Useful Links


Secretary's Center for Strategic Partnerships: SCSP Mission: Improving Veterans lives through big, bold, and impactful collaborations. Current Initiatives: Partnerships aimed at increasing access to and improving the quality of healthcare, extending broadband internet access to rural and low-income Veterans, delivering expansive telehealth services to better serve our patients, driving best in class oncology care, and providing attractive employment opportunities.

Partnership Resources: Current Partnerships & How to PartnerCenter for Minority Veterans Center for Women Veterans National Artificial Intelligence Institute NCA Veterans Legacy Program Office of Connected Care VA Voluntary Service Veterans Experience Office VHA Homeless Programs Office VHA Office of Community Engagement VHA Office of Health Equity VHA Office of Mental Health & Suicide Prevention


Veterans Experience Office: Mission: To enable VA to be the leading customer service organization in government so that Veterans, their families, caregivers and survivors Choose VA. Objective: VEO implements solutions based on Veteran-centered designs and industry best practices while aligning VA services with the Secretary’s five priorities.

Resources: Veterans, Family & Community EngagementOverviewVeterans Journey Maps Community Resources, Information & Toolkits Community Veterans Engagement Board (CVEB) Outreach Events & Resources CVEB Success Practices & Model Framework


Court of Appeals for Veterans Claims: The U.S. Court of Appeals for Veterans Claims is a national court of record, established under Article I of the Constitution of the U.S. The Court has exclusive jurisdiction to provide judicial review of final decisions by the Board of Veterans' Appeals, an entity within the VA. The Court provides veterans an impartial judicial forum for review of administrative decisions by the Board of Veterans' Appeals that are adverse to the veteran-appellant's claim of entitlement to benefits for service-connected disabilities, survivor benefits and other benefits such as education payments and waiver of indebtedness. In furtherance of its mission, the Court also seeks to help ensure that all veterans have equal access to the Court and to promote public trust and confidence in the Court.

Resources: How to AppealCourt Forms & Fees Court Rules & Procedures Information About Practitioners Orders & Opinions Active Panel Cases/Stayed Cases Electronic Filing Docket Search Oral Arguments